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thinkwarelabs
About us

A studio built for the businesses everyone skipped.

thinkwarelabs is an independent software studio in Haryana, India, incorporated in June 2026. No middle management, no sales team, no decks built to convince a board. We go and understand a problem properly first, then build something that fits it.

Why we exist

Everyone is competing for the same top 1%. We went the other way.

Build software in India and you’re pointed in a few directions: tech-first startups in Bengaluru, corporate headquarters in Mumbai, enterprise healthcare chains in Delhi.

Meanwhile a whole operational economy runs quietly in the background — independent pharmacies inside regional clinics, small nursing homes, Tier 2 and Tier 3 distributors, local transport offices. Not venture-backed, but real money moves across those counters every day, with real compliance obligations and real operational pain.

Their constraints are harder, not simpler. No IT staff to fix a database lockup. No tolerance for a screen that takes three extra clicks while a patient waits. The Drugs and Cosmetics Act and GST returns apply exactly the same as they do to a metro hospital.

How we work

Four things we do differently and won’t compromise on.

Most of what makes a project go wrong happens before anyone writes code — in the gap between the person with the problem and the person building for it. We removed the gap.

Who you actually talk to: the usual agency chain runs client, account manager, project manager, tech lead, then the person who builds it. Here it is client, then the person who builds it.
01

We go to the counter first

Before writing code we spend time where the work happens — watching what gets written on paper, what gets skipped, and where the queue backs up. Requirements gathered over a call describe the process people wish they had. Standing there shows you the one they actually run.

02

We build around the existing workflow, not against it

Software that demands a business change how it operates gets abandoned in week three. If a pharmacist has run on a paper register for fifteen years, the paper register is a constraint to design around, not a habit to correct.

03

Small enough that nothing gets lost in translation

There is no account manager between you and the people writing the code. We heard the problem ourselves, so nothing has to survive a game of telephone on its way to the implementation.

04

We will tell you not to build it

Sometimes the honest answer is a cheaper off-the-shelf tool, a change of process, or nothing at all. We would rather say so than bill for a system that shouldn't exist.

“We spent more time understanding the problem than building the solution.”

The thinkwarelabs founding philosophy
Who we are

Small, technical, and close to the work.

Shivam Sharma

Shivam Sharma

Founder

Works across product, design and engineering — turning what we learn standing at the counter into software people can use without being trained on it.

thinkwarelabs runs as a small technical team rather than an agency. There is no account manager between you and the people writing the code — whoever heard your problem is whoever builds for it.

What we’re building

We don’t only build for clients.

WeDose is our own product — the same approach turned on a problem we chose ourselves. Running something we have to support, bill for, and keep online changes how you build for everyone else.

WeDose status as of August 2026: built and demonstrable, one pharmacy in onboarding, zero paying customers, has not yet survived a real rush, offline billing still in development.

If any of this sounds like your problem, tell us about it.